Got questions?
Everything you need to know before we build, improve, or support your Shopify store.
FAQ
Here are answers to the most common questions about our Shopify services, process, and what to expect.
If you still need help, feel free to reach out — we’re always happy to chat.
We design and build custom Shopify stores — new stores from scratch, redesigns, migrations to Shopify, speed and performance fixes, SEO, bug fixes, and ongoing updates. Whether you’re launching your first store or improving one that’s already selling, we can help.
No. Many of our clients are faith-based brands, and we love that work, but we build stores for businesses of every kind. If you sell on Shopify (or want to), we’d be glad to hear about your project.
We’re based in Cebu, Philippines, and work with store owners worldwide — including the US, Australia, and the UK. Everything is handled online, and we keep you updated throughout the project.
Fill out the form on our Get Started page with your store URL and a few details about what you need. We’ll review it and get back to you within 24 hours.
We don’t use fixed packages or a price list, because no two stores need the same thing. Once we understand your goals, we send a clear offer with the scope, timeline, and price — so you only pay for what you actually need.
None. Sending the form just starts a conversation. Nothing moves forward until you’ve seen the scope and approved it.
New visitors can request a free homepage design concept — a mockup showing how your store could look with a fresh layout. No cost, no obligation.
It depends on the scope. A few fixes can be done quickly, while a full custom build takes longer. Your proposal will include a timeline so you know exactly what to expect before we start.
Yes. A redesign changes how your store looks and works — your products, orders, and customer data stay safely in Shopify. We also take care to protect your existing SEO during the process.
Yes. We handle migrations from platforms like WooCommerce, Wix, and Squarespace, including moving your products and setting up redirects so you don’t lose traffic.
Every store we build is designed and tested for mobile, tablet, and desktop. Most shoppers browse on their phones, so mobile is a priority — not an afterthought.
Yes. We offer ongoing updates, bug fixes, and improvements, so you always have someone to call when you need changes or something isn’t working right.
Absolutely. We can improve slow loading, fix technical SEO issues, broken features, and theme problems on existing Shopify stores — even if we didn’t build them.
A portion of every project goes to support Christian ministries, missions, and faith-based initiatives. So when you build your store with us, you’re also helping others in need. Learn more.

Tell us what you’re building. We’ll help you work out the right approach.
Tell us about your project